FAQs

Custom Quote will allow you to upload an image, sketch, picture or 3d model or zip folder with details of your project and we can get back to you with a quote.
Instant Order will allow you to upload STL file, enter dimensions, choose options and you will be able to see price. You can also add it to cart and checkout without any hassle of quotes.
The STL file is a 3D model file type which can be generated from 3D model .prt, .3df or other type of 3d model file using software like, fusion360, Sketchup, CreO, Solidworks etc.
Only if you have the permission from its creator to use it for commercial purposes. If the CC licence of the file shows a crossed out dollar sign, you must ask for permission from the creator to use it for 3d printing by a 3rd party printing service. Please visit https://creativecommons.org/licenses/ to find out more about limitations.
Aalepinya is not responsible for verifying such agreements and permissions. Also we are not liable for any liabilities resulting from license violations on uploaded files. We reserve all rights to reject your order if made aware of any license violations by any party involved. Please see our policies for more details.
You can either use approximate numbers and select 1:1 scale if you like it to be printed the same size you see on the model. OR you can measure common items like Soda Can or Soda Bottle in millimeters and use those as reference for how large you may want your print to be. 
If you are still not comfortable with the size use our “Custom Order” option where you can upload your files and describe the project and we will get back to you with a quote with various sizes and infill.
Our most common material is PLA for plastic parts and TPU for flexible parts. We see that FDM printers provide good quality using these materials. We prefer to work with PLA as much as possible because it is biodegradable. Please check the internet for properties of ABS and Resin as other choices we have available.
The choices are based on what we have available readily in our inventory to ensure fast turnover. We can print any color of your choice just let us know, it may affect cost and delivery time. Most of our orders are white PLA material and we also prefer to work with white PLA material because it allows customer to paint the part using commonly available Acrylic paint.
Please upload each file individually that makes the full assembly if they were to be printed separately. Also ensure to check 1:1 scale and enter approximate dimensions. This approach will allow you to price each piece but it can be expensive if there are many pieces and assembly is complicated. The best approach is to upload the zip folder with all files using our “Custom Quote” and we can get back to you with a quote.
Yes, please upload each item separately and choose different colors OR use “Custom Quote” to upload all files using a zip folder with a picture and provide description of colors, size etc.

Our content policy prohibits

Weapons, Export control Items, critical parts, Intellectual property infringements and illegal, false or offensive parts.

By submitting your file you agree that you have rights to use all uploaded information including but not limited to the model, drawing or design and Aalepinya is not liable for any copyright or license infringement or related claims. You accept all and any liability related to license or copyright infringement in its entirety.

If you have any doubts whether your file complies with our content policy, please discuss with customer support prior to providing any files.

By submitting your files you agree to our General terms, Quotation Terms and privacy policy.